...

[He gives a sigh and puts his hands together gently, fingers laced before he's moving to pull out a cigarette with a grumbled apology. He offers her a smoke before lighting his own.]

The assholes in charge...? They're busy focusing on the King. I'm more a... medical, scientific anomaly. If you arrived in this world missing your arm, you don't just grow a new one because you get here. We were brought to this place to save our worlds... not be saved from our problems.

[In short, this is his burden to bear and he hasn't asked any NPCs for help.]